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Connected TeamsBetter care, connected

Employee compliance

Disability support compliance software for employee records

Connected Teams capability

Keep compliance work connected to the employee record, supporting evidence and the roster decisions it may affect.

Staff qualification, requirement, verification and expiry workflows are implemented; actual requirements are organisation-configured.
01

Configure what applies to each workforce

Organisations can define qualification types and requirements, with scope for employment, roles, teams and locations. This avoids forcing every support worker into a global checklist that does not match the service.

  • Organisation-scoped qualification types
  • Role, team, location and employment scope
  • Mandatory and scheduling-impact rules
02

Separate uploaded, reviewed and verified

A certificate upload or extracted value is not the same as a verified credential. Connected Teams preserves review states, expiry dates, evidence links and historical replacement records so compliance decisions are explainable.

  • Pending, verified, rejected, expired and superseded states
  • Evidence and field-level history
  • Human review before high-impact status changes
03

Monitor expiry and roster impact

The existing staff and agent services identify expiring and expired worker credentials and can surface roster blocks or follow-up actions when the organisation has enabled the relevant capability.

  • Expiry monitoring and reminders
  • Compliance matrix and review queue
  • Explainable worker and roster follow-up

A practical workflow

From setup to confident action.

Connected Teams keeps the next step visible while preserving the permissions and review controls that apply to your organisation.

  1. 01

    Define the organisation requirement

    Use the existing Connected Teams record and review path for this step.

  2. 02

    Collect the worker information or evidence

    Use the existing Connected Teams record and review path for this step.

  3. 03

    Review and verify the credential

    Use the existing Connected Teams record and review path for this step.

  4. 04

    Monitor expiry and renewal history

    Use the existing Connected Teams record and review path for this step.

Questions, answered

Understand the workflow before you begin.

Does compliance software replace the official screening authority?

No. Connected Teams records evidence and verification outcomes; it does not present extraction confidence as official verification.

Can requirements differ between roles?

Yes. Compliance requirements support organisation, team, location, employment and role scope where configured.

Can a renewed document replace the old record?

Replacement workflows preserve the earlier credential history and keep the new submission separate until reviewed.

Keep exploring

See the connected parts of the platform.

Process documents with AI assistance Manage employee records See roster eligibility context