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Connected TeamsBetter care, connected

Progress notes

NDIS progress notes software for connected care delivery

Connected Teams capability

Capture what happened, connect it to the relevant work and preserve a reviewable record for the authorised care team.

Progress-note and care-delivery workflows are implemented; organisations control who can create, review and edit records.
01

Write notes in the right context

The care-delivery module supports progress notes linked to delivery sessions or created through the standalone progress-note workflow. This reduces the need to reconstruct an interaction from a separate notebook.

  • Session-linked progress notes
  • Standalone progress-note workflow
  • Participant and worker context
02

Keep review and correction explicit

Notes can move through edit and action workflows under the organisation's permissions. The platform is designed to distinguish a submitted note from a reviewed or corrected record.

  • Reviewable note actions
  • Correction history and audit context
  • Permission-controlled access
03

Use notes alongside evidence

Care delivery also includes tasks, evidence and exception workflows. Together, these records support a clearer operational history without publishing sensitive participant information publicly.

  • Task outcomes and evidence
  • Delivery review and exceptions
  • Private authenticated access

A practical workflow

From setup to confident action.

Connected Teams keeps the next step visible while preserving the permissions and review controls that apply to your organisation.

  1. 01

    Open the delivery or participant context

    Use the existing Connected Teams record and review path for this step.

  2. 02

    Record the progress note

    Use the existing Connected Teams record and review path for this step.

  3. 03

    Submit for the configured review path

    Use the existing Connected Teams record and review path for this step.

  4. 04

    Correct or follow up when required

    Use the existing Connected Teams record and review path for this step.

Questions, answered

Understand the workflow before you begin.

Can support workers write progress notes from mobile?

The shared mobile capability layer includes a progress-note hand-off; availability depends on the separate mobile release, organisation entitlement and permissions.

Are notes public?

No. Progress notes are authenticated, organisation-scoped records.

Can a note be corrected?

The care-delivery area includes edit and action workflows governed by the organisation's permissions.

Keep exploring

See the connected parts of the platform.

Manage care plans Manage shifts and attendance Use the support worker app